Our History

On 1st October 2015, four Neighbour Aids in the Sutherland Shire merged and became known as BeConnected Community Services Inc.  The Neighbour Aids – Jannali, Miranda, Caringbah and Cronulla – had been discussing this merge for many years and the decision to merge was not an easy one in many respects.  The constant motivator was the challenges facing small community organisations like ours and the threat that the great work we do would disappear.

We knew that we had shared values of being truly client focused, that we were present in our communities and were a valuable asset for those communities.  We knew we were easily accessible to everyone, that our clients trusted us, that the contribution of our volunteers is immeasurable, that we provide personalised support and quality services on shoestring budgets, and much more.   We knew that merging to form a stronger organisation was the best way for us to survive.

With this in mind, we set out to merge with some strong principles in place, namely genuine respect for all stakeholders, little or no disruption to client services and retention of volunteers and staff.  With the support of Sutherland Council, we retained the locations of all four Neighbour Aid offices which are now known as Branches of BeConnected and our clients can attend services at any of the branches. We have a Branch Manager, staff and volunteers at each branch and an overall General Manager.

BeConnected Community Services receives funding to provide Social Support services to frail aged people under the Commonwealth Home Support Programme from the Commonwealth Department of Health (previously Commonwealth Department of Social Services).

Funding is also received from NSW Government, Department of Family and Community Services through the Community Builders program. This funding has allowed Jannali Branch to deliver services to their local community, including Financial assistance provided to people in crisis. The focus of these services is on the individual and their needs where strategies are developed to provide services and information and acknowledging “gaps” in services. Plans to extend this service to our other Branches is part of our new Strategic Plan. BeConnected also receives generous support from individuals, local organisations and businesses which contribute to the cost of running many of our programs. With the assistance of our sponsors and supporters we are able to develop programs to genuinely meet the needs of our community.

BeConnected Services  are supported by the invaluable contribution of volunteers who provide direct services to clients, admin and office support and become members of our Board of Directors.

BeConnected has branches at:
Jannali   Rear 527 Box Road, Jannali   9528 6299
Caringbah  386 Port Hacking Road, Caringbah   95256806
Miranda 95A Karimbla road, Miranda    9540 2633
Cronulla Level 3, 38- 60 Croydon road, Cronulla   9544 0104


BeConnected has branches at